24. Notifications

24. Notifications

Table of Contents

a. How to turn Notifications on or off

b. Reminder Notifications

c. Booking Notifications

d. Customizing Notifications

 

Notifications are sent out for reminders you have set for yourself or to remind you about some action you need to take. For example, you might get a notification if you have booked an item and haven’t returned it by its due date.

 

a. How to turn Notifications on or off

 

You can choose to enable or disable notifications for email and push via the Settings->User Profile page

 

User Profile with notification on/off settings" data-id="0197" />

 

Push notifications are the type that will appear on your mobile device whether the Scanlily app is currently in the foreground or not. For them to appear, you’ll need to not only turn them on in Scanlily->User Settings but also via your iOS or Android Settings Page for the app. Using those device settings, you can also choose the type of chime you’d like to receive.


b. Reminder Notifications


The attachment type called Notes has a feature for setting a reminder. Attach a reminder to any item and get an email or device notification with that message for a set time in the future.





c. Booking Notifications

 

The following are notifications sent depending on the Booking Mode you selected for your account.



Check-in Due Reminder

Checked out item is due back soon

Check-in Past Due

Item is overdue and needs to be checked back in

Checked In

Item checked in

Checked Out

Item checked out

Reservation Begin Reminder

Reservation begins soon

Reservation Canceled

Reservation has been canceled

Reserved

Item has been reserved

Reserved Item Not Picked Up

Reservation has begun but user hasn’t picked up the item

Reserved Item Not Returned

Reservation has ended but user hasn’t returned the item

Reserved Item Picked Up

Reserved Item has been picked up

Reserved Item Returned

Reserved Item has been returned



Here’s an example of an emailed notification:


 

d. Customizing Notifications

 

The Notifications Editor is a feature for paying accounts that allows you to customize the wording of notifications that users get. This is helpful if you have multiple users and want to customize the message your users who book items get. Find it under Main Menu->Settings

 

The Notifications editor allows custom-tailoring this language. 

 

The notification list allows selecting which notifications to receive by email and which to receive via push notifications on the app or both. Click on the box to toggle between the modes. A checkmark indicates both methods. “e” indicates email only. “t” indicates push notifications only.



 

It’s possible to customize the email notifications for your organization. To do so, click the pencil next to the notification you’d like to change.

This will bring up the following editor, where you can change the language as needed for your organization.

 


You can drag the chips (fields) into the editor and change the wording.

As an alternative to the chip-dragging approach, you can use the same wording in the chip and surround it with square brackets. For example, dragging the chip “User Name” into the editor is the same as typing “” directly into the editor.